OUR GUARANTEE We have an iron-clad risk free 30-day guarantee!. If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase. Contact Us How do I return something? We offer returns for product that is defective or damaged during shipping. Just let us know and we will provide a return address and a replacement. Our Returns Policy timeframe is 30 days from when an order arrives at your address. Customers will be responsible for paying return shipping costs. Please feel free to contact us about returns at firstname.lastname@example.org If you are unsatisfied with your order - please contact our support and we will do our best to help you out!
1) You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half.
2) All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your order number.
3) We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from
khsmartmarket.com. OR, you may choose to have a replacement.
4) We will bear all the shipping cost if the product(s) is (are) not as advertised.